Challenging Conversations

As the name suggests Challenging Conversations are not easy! Most people either run a mile or tackle the conversations head on with little thought - both approaches often bringing negative consequences. The Key to Challenging Conversations is thought, preparation and anticipation!

This course will take you through a structured process called the 'Talking TM Framework' - ensuring you tackle these conversations at the right time, in the right tone and with the right outcomes!

By The End of This Course

You will be able to:

Identify the different types of challenging conversations in the workplace
Understand what makes a conversation challenging
Identify 3 key behaviours associated with challenging conversations
Apply a best practice technique for conducting a conversation from beginning to end
Use better language throughout the conversation
Target key issues throughout the conversation
Compel others more often to change their behaviours and approach
Finalise the conversation and set goals appropriately

Get Access To This Course

Slideshow
Slide Show and Notes What's This? View Sample Slides (random) » View Trainer Notes (random) » View Learner Notes (random) »	USD $60.00
Optional Extras
Exercise & Resource Pack What's This?	+ USD $20.00

OR Get everything for USD $80.00 USD $75.00

Current Total: USD $60.00